How to Login and Verify Account in KuCoin

In the realm of cryptocurrency exchanges, KuCoin shines as a platform that prioritizes security and user verification. Before diving into the world of trading, users must navigate the process of logging in and verifying their accounts on KuCoin, ensuring a secure and compliant experience within the platform.
How to Login and Verify Account in KuCoin


How to Login Account in KuCoin

How to Login to KuCoin using Email

I will show you how to login to KuCoin and start trading in a few simple steps.

Step 1: Register for a KuCoin account

To begin, you can login to KuCoin, you need to register for a free account. You can do this by visiting the website of KuCoin and clicking on "Sign Up". 
How to Login and Verify Account in KuCoin
Step 2: Login to your account

Once you have registered for an account, you can login to KuCoin by clicking on "Log In" button. It is typically located in the upper right-hand corner of the webpage.
How to Login and Verify Account in KuCoin
A login form will appear. You will be prompted to enter your login credentials, which include your registered email address and password. Ensure that you enter this information accurately.
How to Login and Verify Account in KuCoin
Step 3: Complete the puzzle and enter the digit email verification code

As an additional security measure, you may be required to complete a puzzle challenge. This is to confirm that you are a human user and not a bot. Follow the on-screen instructions to complete the puzzle.
How to Login and Verify Account in KuCoin
Step 4: Start trading

Congratulations! You have successfully logged in to KuCoin with your KuCoin account and you will see your dashboard with various features and tools. 

That’s it! You have successfully logged in to KuCoin using Email and started trading on financial markets.
How to Login and Verify Account in KuCoin

How to Login to KuCoin using Phone Number

1. Click on "Log In" at the top right corner of the website.
How to Login and Verify Account in KuCoin
2. You will need to enter your phone number and password that you used during registration.
How to Login and Verify Account in KuCoin
Congratulations! You have successfully logged in to KuCoin and you will see your dashboard with various features and tools.
How to Login and Verify Account in KuCoin
That’s it! You have successfully logged in to KuCoin using your phone number and started trading on financial markets.


How to Login into the KuCoin app

KuCoin also offers a mobile app that allows you to access your account and trade on the go. The KuCoin app offers several key features that make it popular among traders.

1. Download the KuCoin app for free from the Google Play Store or App Store and install it on your device.

2. After downloading the KuCoin App, open the app.

3. Then, tap [Log In].
How to Login and Verify Account in KuCoin
4. Enter your mobile number or email address based on your selection. Then enter your account password. 
How to Login and Verify Account in KuCoin
5.  That’s it! You have successfully logged in to the KuCoin app.
How to Login and Verify Account in KuCoin

Two-Factor Authentication (2FA) on KuCoin Login

KuCoin prioritizes security as a top focus. Utilizing Google Authenticator, it adds an additional security layer to safeguard your account and prevent potential asset theft. This article provides a guide on binding and unbinding Google 2-Step Verification (2FA), along with addressing common queries.


Why use Google 2FA

When you create a new KuCoin account, setting a password is essential for protection, but relying solely on a password leaves vulnerabilities. It’s highly recommended to enhance your account’s security by binding Google Authenticator. This adds an extra safeguard, deterring unauthorized logins even if your password is compromised.

Google Authenticator, an app by Google, implements two-step verification through time-based one-time passwords. It generates a 6-digit dynamic code that refreshes every 30 seconds, each code usable only once. Once linked, you’ll need this dynamic code for activities like login, withdrawals, API creation, and more.


How to Bind Google 2FA

The Google Authenticator app can be downloaded from the Google Play Store and Apple App Store. Go to the store and search for Google Authenticator to find and download it.

If you already have the app, let’s check out how to bind it to your KuCoin account.

Step 1: Log in to your KuCoin account. Click the avatar on the upper-right corner and select Account Security in the drop-down menu.
How to Login and Verify Account in KuCoin
Step 2: Find Security Settings, and click "Bind" of Google Verification. How to Login and Verify Account in KuCoin
Step 3: Next, you will see a page below. Please record the Google Secret Key and store it in a secure place. You will need it to restore your Google 2FA if you lose your phone or accidentally delete the Google Authenticator app.
How to Login and Verify Account in KuCoin
Step 4: Once you have saved the Secret Key, open the Google Authenticator app on your phone, and click the "+" icon to add a new code. Click on Scan barcode to open your camera and scan the code. It will set up the Google Authenticator for KuCoin and start generating the 6-digit code.

******Below is a sample of what you will see on your phone in the Google Authenticator App******
How to Login and Verify Account in KuCoin
Step 5: Lastly, enter the 6-digit code shown on your phone into the Google Verification Code box, and click on the Activate button to complete. 
How to Login and Verify Account in KuCoin
How to Login and Verify Account in KuCoin
Tips:

Ensure your Authenticator’s server time is accurate if you’re using an Android device. Navigate to "Settings – Time correction for codes."

For some phones, a restart might be necessary after binding. Additionally, in your device settings under General Date Time, enable both 24-Hour Time and Set Automatically options.


How to Login and Verify Account in KuCoin

Users must input the verification code for login, trading, and withdrawal processes.

Avoid removing Google Authenticator from your phone.

Ensure the accurate entry of the Google 2-step verification code. After five consecutive incorrect attempts, Google 2-step verification will be locked for 2 hours.

3. Reasons for Invalid Google 2FA Code

If the Google 2FA code is invalid, ensure that you have done the following:

  1. Ensure the correct account’s 2FA code is entered if multiple accounts’ 2FAs are bound to one phone.
  2. The Google 2FA code remains valid for only 30 seconds, so input it within this time frame.
  3. Confirm synchronization between the time displayed on your Google Authenticator App and the Google server time.


How to synchronize the time on your phone (Android Only)

Step 1. Open "Settings"
How to Login and Verify Account in KuCoin
Step 2. Click "Time Correction for Codes" – "Sync now"
How to Login and Verify Account in KuCoin

If the previous steps are unsuccessful, consider re-binding Google 2-Step Verification using the 16-digit Secret Key if you’ve saved it.

Step 3: If you haven’t saved the 16-digit Secret Key and are unable to access your Google 2FA code, refer to Part 4 for unbinding Google 2FA.


4. How to Restore/Unbind Google 2FA

If you cannot access the Google Authenticator app for any reason, please follow the guidance below to restore or unbind it.

(1). If you saved your Google Secret Key, just rebind it in the Google Authenticator app and it will start generating a new code. For security reasons, please delete the previous code in your Google 2FA app once you have set a new one.
How to Login and Verify Account in KuCoin
(2) If you haven’t saved the Google Secret Key, click on "2-FA unavailable?" to proceed with the unbinding process. You’ll need to input the Email Verification Code and Trading Password. Following this, upload the requested ID information for identity verification.

While this process might seem inconvenient, it’s crucial to maintain the security of your Google 2FA code. We cannot unbind it without confirming the identity of the requester. Once your information is verified, the unbinding of Google Authenticator will be processed within 1–3 business days.
How to Login and Verify Account in KuCoin
How to Login and Verify Account in KuCoin
How to Login and Verify Account in KuCoin
(3). If you got a new device and want to transfer Google 2FA to it, please log in to your KuCoin account to change 2FA in the account security settings. Please refer to the screenshots below for detailed steps.
How to Login and Verify Account in KuCoin
Tips:
After making significant security changes, such as unbinding Google 2FA, withdrawal services on KuCoin will be temporarily locked for 24 hours. This measure ensures the security of your account.

We trust this article has been informative. If you have further questions, our 24/7 customer support is available via online chat or by submitting a ticket.

How to Reset KuCoin Password

If you’ve forgotten your KuCoin password or need to reset it for any reason, don’t worry. You can easily reset it by following these simple steps:

Step 1. Go to the KuCoin website and click on the "Log In" button, typically found in the upper right-hand corner of the page.
How to Login and Verify Account in KuCoin
Step 2. On the login page, click on the "Forgot password?" link below the Log In button.
How to Login and Verify Account in KuCoin
Step 3. Enter the email address or phone number that you used to register your account and click on the "Send Verification Code" button.
How to Login and Verify Account in KuCoin
Step 4. As a security measure, KuCoin may ask you to complete a puzzle to verify that you are not a bot. Follow the instructions provided to complete this step.
How to Login and Verify Account in KuCoin
Step 5. Check your email inbox for a message from KuCoin. Enter the verification code and click "Confirm".

Step 6. Enter your new password a second time to confirm it. Double-check to ensure both entries match.
How to Login and Verify Account in KuCoin
Step 7. You can now log in to your account with your new password and enjoy trading with KuCoin.

How to Verify Account in KuCoin

Why Complete Identity Verification on KuCoin

Doing an Identity Verification on KuCoin is important because it helps us follow the rules for cryptocurrencies and stops things like fraud and scams. When you finish this verification, you can take out more money every day from your KuCoin account.


Details are as follows:

Verification Status

Withdrawal Limit per 24 hours

P2P

Not Completed

0-30,000 USDT (specific limits based on how much KYC information has been provided)

-

Completed

999,999 USDT

500,000 USDT


To keep your money safe, we regularly change the rules and benefits for the verification. We do this based on how secure the platform needs to be, the laws in different places, what makes our products special, and how the internet changes.

It’s a good idea for users to finish the Identity Verification. If you ever forget your login details or if someone gets into your account because of a data breach, the information you give during the verification will help you get your account back quickly. Also, if you complete this verification, you can use KuCoin’s services to change money from regular money to cryptocurrencies.


How to Verify Account on KuCoin

To access your KuCoin account, navigate to the Account Center and proceed to Identity Verification in order to provide the necessary details.

Verify KuCoin Account (Website)

1. Individual Verification

For individual account holders:

If you have an individual account, please select "Identity Verification", then click "Verify" to fill in your information.

  1. Personal information submission.
  2. Uploading ID photos.
  3. Facial verification and review.

How to Login and Verify Account in KuCoin
How to Login and Verify Account in KuCoin

Finishing this verification unlocks extra benefits. Make sure all details entered are accurate as any differences might affect the review outcome. We’ll notify you of the review results through email; thank you for your patience.

How to Login and Verify Account in KuCoin
1.1 Provide Personal Information

Fill in your personal details before continuing. Verify that all entered information matches your document details.
How to Login and Verify Account in KuCoin

1.2 Provide ID Photos

Grant camera permissions on your device, then click "Start" to capture and upload your ID photo. Confirm that the document details align with the information entered earlier.
How to Login and Verify Account in KuCoin
How to Login and Verify Account in KuCoin

1.3 Complete Facial Verification and Review

After you’ve confirmed the photo upload, select ’Continue’ to start facial verification. Pick your device for this verification, follow the instructions, and finish the process. After completion, the system will automatically send the information for review. When the review is successful, the standard Identity Verification process will finish, and you can check the results on the Identity Verification page.
How to Login and Verify Account in KuCoin
How to Login and Verify Account in KuCoin

2. Institutional Verification

For institutional account holders:

  • Choose Identity Verification Switch to Institutional Verification.
  • Click "Start Verification" to enter your information. Given the intricacy of institutional verification, a review officer will contact you after submitting your request via the designated KYC verification email: [email protected].

How to Login and Verify Account in KuCoin

Verify KuCoin Account (App)

Please access your KuCoin account through the app and follow these steps to complete your Identity Verification:

Step 1: Open the app, tap the ’Verify Account’ button, and go to the ’Identity Verification’ section.
How to Login and Verify Account in KuCoin
How to Login and Verify Account in KuCoin
Fill in your personal details.
How to Login and Verify Account in KuCoin
Step 2: After filling in your basic information, click ’Next.’ You’ll then be prompted to take a photo of your ID document.
How to Login and Verify Account in KuCoin
Step 3: Allow access to your camera for Facial Verification.
How to Login and Verify Account in KuCoin
Step 4: Wait for the verification result. Upon successful completion, you’ll receive a confirmation on the Identity Verification page.


Why did KYC Verification Fail on KuCoin?

In case your KYC (Know Your Customer) verification fails and you receive a notification via email or SMS, don’t worry. Log into your KuCoin account, visit the ’Identity Verification’ section, and any incorrect information will be highlighted for correction. Click ’Retry’ to rectify and resubmit. We’ll prioritize the verification process for you.


How will not completing Identity Verification affect my account on KuCoin?

If you signed up before August 31, 2023 (UTC) but haven’t finished Identity Verification, you’ll have limited access. You can still sell cryptocurrencies, close futures contracts, shut margin positions, redeem from KuCoin Earn, and redeem ETFs. But you won’t be able to deposit funds during this period (withdrawal services remain unaffected).


Securing Crypto Access: Login and Account Verification on KuCoin

Successfully logging into your KuCoin account and undergoing verification ensures a secure and compliant crypto trading environment. By seamlessly accessing your account and completing verification, users establish a safe and regulated platform experience, fostering informed and secure participation in the cryptocurrency market.