How to Withdraw and make a Deposit on KuCoin
How to Withdraw from KuCoin
How to Withdraw Crypto from KuCoin?
Making a withdrawal on KuCoin is as easy as making a deposit.
Withdraw Crypto from KuCoin (Website)
Step 1: Go to KuCoin, then click Assets in the upper right corner of the header.
Step 2: Click Withdraw and select a crypto. Fill in the wallet address and choose a corresponding network. Input the amount you wish to withdraw, then click "Withdraw" to proceed.
Note that you can only withdraw from your KuCoin Funding Account or Trading Account, so make sure to transfer your funds to the Funding Account or Trading Account before attempting withdrawal.
Step 3: The security verification window will pop up. Fill in the trading password, verification code, and 2FA code to submit the withdrawal request.
Warning: If you input the wrong information or select the wrong network when making a transfer, your assets will be permanently lost. Please, make sure that the information is correct before making a transfer.
Withdraw Crypto from KuCoin (App)
Step 1: Log in to your KuCoin account, then tap ’Assets’ - ’Withdrawal’ to enter the withdrawal page.
Step 2: Select a crypto, fill in the wallet address, and choose the corresponding network. Input the amount, then tap Confirm to proceed.
Step 3: Confirm your withdrawal information on the next page, then fill in your trading password, verification code, and Google 2FA to submit the withdrawal request.
Warning: If you input the wrong information or select the wrong network when making a transfer, your assets will be permanently lost. Please, make sure that the information is correct before making a transfer.
How long does a withdrawal take to process?
Withdrawal processing times can vary from a few minutes to several hours, depending on the crypto.
Why is it taking so long to receive my withdrawal?
Normally, KuCoin processes withdrawals within 30 minutes; however, delays might arise due to network congestion or security measures. Larger withdrawals could undergo manual processing, taking a bit more time to ensure asset security.
What is the fee for crypto withdrawals?
KuCoin charges a small fee based on the cryptocurrency and blockchain network you choose. For example, TRC-20 tokens usually have lower transaction fees compared to ERC-20 tokens.
To transfer funds to another KuCoin account without fees and almost instantly, select the Internal Transfer option on the withdrawal page.
Also, we support withdrawing to KuCoin users with no fee. You can directly enter the Email/Mobile Phone/ UID for the internal withdrawal.
What is the minimum withdrawal amount?
The minimum withdrawal amount differs for each cryptocurrency.
What if I withdraw a token to the wrong address?
Once funds leave KuCoin, they might not be recoverable. Please reach out to the recipient platform for assistance.
Why have my withdrawals been suspended?
Your withdrawals are temporarily on hold for 24 hours after making important security changes like updating your trading password or Google 2FA. This delay is to boost the security of your account and assets.
How to Sell Crypto via P2P trading on KuCoin？
Sell Crypto via P2P trading on KuCoin (Website)
You can sell cryptocurrency from the KuCoin P2P website in just a few clicks.Step 1: Log in to your KuCoin account and go to [Buy Crypto] - [P2P].
Before trading on the P2P market, you need to add your preferred payment methods first.
Step 2: Select the crypto you want to sell. You can filter all P2P advertisements using the filters. Click [Sell] next to the preferred ad.
Confirm the order details. Enter the amount of crypto to sell, and the system will automatically calculate the amount of fiat you can get. Click [Place Order].
Step 3: The order status will be shown as [Awaiting Payment from the Other Party]. The buyer should transfer the funds to you via your preferred payment method within the time limit. You may use the [Chat] function on the right to contact the buyer.
Step 4: After the buyer makes the payment, the order status will change to [Payment Completed, Please Release Crypto].
Always confirm that you have received the buyer’s payment in your bank account or wallet before clicking [Release Crypto]. DO NOT release crypto to the buyer if you haven’t received their payment.
Step 5: You will be prompted to confirm the release of crypto with your Trading Password.
Step 6: The order is now complete. You can click [Transfer Assets] to check the remaining balance of your Funding Account.
Notes:
If you encounter any issues during the transaction process, you can contact the buyer directly using the [Chat] window on the right. You may also click [Need Help?] to contact our Customer Support agents for assistance.
Always confirm that you have received the buyer’s payment in your bank account or wallet before releasing crypto. We recommend logging in to your bank/wallet account to check whether the payment has already been credited. Do not rely solely on SMS or email notifications.
Note:
The crypto assets you sell will be frozen by the platform during the transaction process. Click [Release Crypto] only after confirming you got the buyer’s payment. Also, you can’t have more than two orders going at once. Finish one order before starting another.
Sell Crypto via P2P trading on KuCoin (App)
Step 1: Log in to your KuCoin App and Tap [P2P] from the App homepage.
Step 2: Tap [Sell] and select the crypto you want to sell. You will see the available offers on the market. Tap [Sell] next to the preferred offer.
You will see the seller’s payment information and terms (if any). Enter the crypto amount you want to sell, or enter the fiat amount you want to receive, Tap [Sell Now] to confirm the order.
Step 3: Your sell order will be generated. Please wait for the buyer to make a payment to your selected payment method. You may tap [Chat] to contact the buyer directly.
Step 4: You will be notified once the buyer completes the payment.
Always confirm that you have received the buyer’s payment in your bank account or wallet before tapping [Release Crypto]. DO NOT release crypto to the buyer if you haven’t received their payment.
After confirming you have received the payment, tap [Payment received] and [Confirm] to release the crypto to the buyer’s account.
Step 5: You will be prompted to confirm the release of crypto with your Trading Password.
Step 6: You have successfully sold your assets.
Note:
If you encounter any issues during the transaction process, you can contact the buyer directly by tapping [Chat]. You may also tap [Need Help?] to contact our Customer Support agents for assistance.
Please note that you cannot place more than two ongoing orders at the same time. You must complete the existing order before placing a new order.
How to Withdraw Fiat Balance on KuCoin
Withdraw Fiat Balance on KuCoin (Website)
Step 1: Log into your KuCoin account and go to [Buy Crypto] - [Fast Trade].
Step 2: Select the crypto you want to sell and the fiat currency you want to receive. Enter the amount of crypto to sell, and the system will automatically calculate the amount of fiat you can receive. Click [Sell USDT].
Step 3: Select the preferred payment method
Step 4: Confirm order information and click [Confirm].
Withdraw Fiat Balance on KuCoin (App)
Step 1: Log into your KuCoin App and tap [Trade] - [Fiat].
Alternatively, tap [Buy Crypto] from the App homepage.
Step 2: Tap [Sell] and select the crypto you want to sell. Enter the amount of crypto to sell, and the system will automatically calculate the amount of fiat you can receive, and select the preferred payment method. Then, click [Sell USDT].
Note:
1. Use only bank accounts under your name for receiving funds. Make sure that the name on the bank account you use for the withdrawal (transfer) is the same as the name on your KuCoin account.
2. If a transfer is returned, we will deduct any incurred fees from the funds we receive from your recipient bank or intermediary bank, and then return the remaining funds into your KuCoin account.
How long will it take to receive a withdrawal (transfer) to a bank account
How long it takes to get money in your bank account from a withdrawal relies on the currency and network used. Look for estimated times in the payment method’s description. Typically, withdrawals arrive within specific time frames, but these are estimates and might not match the actual time it takes.
| Currency | Settlement Network | Time |
| EUR | SEPA | 1-2 Business Days |
| EUR | SEPA Instant | Instantly |
| GBP | FPS | Instantly |
| GBP | CHAPS | 1 Day |
| USD | SWIFT | 3-5 Business Days |
How to make a Deposit on KuCoin
KuCoin Deposit Payment Methods
There are four methods available to deposit or purchase crypto on KuCoin:
- Fiat Currency Deposit: This option allows you to deposit crypto on KuCoin using fiat currency (such as USD, EUR, GBP, etc.). You can utilize a third-party service provider integrated with KuCoin to buy crypto via credit card, debit card, or bank transfer. To begin, select the fiat gateway on KuCoin, choose the service provider, fiat currency, and the cryptocurrency you wish to purchase. You’ll then be redirected to the service provider’s website to complete the payment process. After confirmation, the crypto will be sent directly to your KuCoin wallet.
- P2P Trading: This method involves depositing funds on KuCoin using fiat currency through a peer-to-peer (P2P) platform. By selecting the P2P trading option on KuCoin and specifying the fiat currency and cryptocurrency for trading, you’ll access a list of available offers from other users, showcasing prices and payment methods. Choose an offer, follow the platform and seller instructions, complete the payment, and receive the crypto in your KuCoin wallet.
- Crypto Transfers: The simplest and most widely used method involves transferring supported cryptocurrencies (BTC, ETH, USDT, XRP, etc.) from your external wallet to your KuCoin wallet. Generate a deposit address on KuCoin, copy it to your external wallet, and proceed to send the desired crypto amount. Upon a specified number of network confirmations (dependent on the cryptocurrency used), the deposit will be credited to your account.
- Crypto Purchase: On KuCoin, you can directly purchase crypto using other cryptocurrencies as payment. This method enables seamless crypto-to-crypto exchanges within the platform without incurring transfer fees. Navigate to the "Trade" page, select your desired trading pair (e.g., BTC/USDT), input the amount and price of Bitcoin you wish to purchase, and confirm your order. Upon completion, the purchased Bitcoin will be deposited into your KuCoin account.
How to Deposit Crypto into my KuCoin account
Depositing refers to the transfer of existing crypto into a KuCoin account, which could originate from an external source or another KuCoin account. Internal transfers between KuCoin accounts are labeled as ’internal transfers,’ while on-chain transfers are traceable on the relevant blockchain. KuCoin’s functionality now extends to direct deposits into various account types, encompassing Funding, Trading, Margin, Futures, and sub-accounts.
Step 1: First, ensure you’ve completed Identity Verification to enable deposits.
Step 2: Once verified, proceed to the deposits page to gather essential transfer details.
For web users: Click on ’Assets’ located in the upper-right corner of the homepage, then choose ’Deposit’.
For app users: Select "Deposit" from the homepage.
Step 3: On the deposit page, use the dropdown menu to select the desired asset or search using the asset name or blockchain network. Next, specify the account for the deposit or transfer.
Important Notes:
- Maintain consistency between the chosen network for deposit and the network utilized for withdrawal.
- Certain networks may necessitate a memo in addition to the address; when withdrawing, include this memo to prevent potential asset loss.
Deposit USDT.
Deposit XRP.
Step 4: Additional information may be needed during the deposit process. Follow instructions carefully.
Step 5: Copy your deposit address and paste it into the withdrawing platform to initiate the deposit into your KuCoin account.
Step 6: To enhance your deposit experience, KuCoin may pre-credit deposited assets into your account. As soon as assets are credited, they become immediately available for trading, investing, purchasing, and more.
Step 7: Notifications confirming deposit outcomes will be communicated through email, platform notifications, text messages, and other relevant channels. Access your KuCoin account to review your deposit history for the past year.
Notice:
- Asset types eligible for deposit and their associated networks might undergo real-time maintenance or upgrades. Please routinely check the KuCoin platform for seamless deposit transactions.
2. Certain cryptocurrencies have deposit fees or a minimum deposit amount requirement. Their details can be found on the deposit page.
3. We use pop-up windows and highlighted prompts to signify important information that requires attention.
4. Ensure compatibility of deposited digital assets with the supported blockchain networks on KuCoin. Some tokens work solely with specific chains like ERC20, BEP20, or their own mainnet chain. Contact customer service if unsure.
5. Each ERC20 digital asset has a unique contract address, serving as its identification code. Verify that the contract address matches the one shown on KuCoin to prevent asset loss.
How to Buy Crypto via Third-party Banxa and Simplex on KuCoin
To buy cryptocurrency through Banxa or Simplex, follow these steps:
Step 1: Sign in to your KuCoin account. Go to ’Buy Crypto’ and choose ’Third-Party’.
Step 2: Select the type of coins, enter the desired amount, and confirm the fiat currency. Available payment methods will differ depending on the selected fiat. Choose your preferred payment method—Simplex or Banxa.
Step 3: Prior to continuing, review and accept the Disclaimer. Click ’Confirm’ to proceed, directing you to the Banxa/Simplex page to finalize the payment.
For any queries regarding your orders, directly contact:
- Banxa: [email protected]
- Simplex: [email protected]
Step 4: Follow the checkout process on the Banxa/Simplex page to finalize your purchase. Ensure accurate completion of all steps.
Step 5: Check your order status on the ’Order History’ Page.
Notes:
- Simplex enables purchases via credit card transactions for users in numerous countries and regions, subject to support availability in your specific location. Choose the coin type, input the amount, confirm the currency, and proceed by clicking "Confirm."
How to Buy Crypto via a Bank Card on KuCoin
Web App
As a leading cryptocurrency exchange, KuCoin provides various methods to purchase crypto using over 50 fiat currencies, including Fast Buy, P2P Fiat Trading, and Third-Party options. Here’s a guide for purchasing crypto with a bank card using KuCoin’s Fast Buy feature:
Step 1: Log in to your KuCoin account and go to ’Buy Crypto’ - ’Fast Trade’.
Step 2: Select the cryptocurrency and fiat currency for your purchase. Choose ’Bank Card’ as the payment method.
Step 3: If it’s your first time, complete the KYC Verification process. However, if you’ve previously undergone KYC for other trading activities on KuCoin, you can skip this step.
Step 4: Upon successful KYC verification, revisit the previous page to link your card for the purchase. Enter your card details to finalize the linking process.
Step 5: Once your card is linked, proceed with your crypto purchase.
Step 6: After completing the purchase, access your receipt. Click ’View Details’ to find the record of your purchase in your Funding Account.
Step 7: To export your order history, click on ’Buy Crypto Orders’ under the Orders column
Mobile App
Follow these steps on the KuCoin mobile app to buy crypto using a bank card.
Step 1: Open the KuCoin app and log into your account. New users can tap ’Sign Up’ to begin the registration process.
Step 2: Tap ’Buy Crypto’ on the homepage.
Or tap Trade then go to Fiat.
Step 3: Access ’Fast Trade’ and tap ’Buy.’ Select the fiat and cryptocurrency type and input the desired amounts.
Step 4: Choose ’Bank Card’ as the payment method. If you haven’t added a card, tap ’Bind Card’ and complete the card binding process.
Step 5: Enter your card information and billing address, then tap ’Buy Now.’
Step 6: Once your bank card is bound, proceed to purchase crypto.
Step 7: Upon completing the purchase, view your receipt by tapping ’Check Details’ under your Funding Account.
If you have any further questions, feel free to contact our 24/7 customer support through our online chat or by submitting a ticket.
How to Buy Crypto with P2P Trading on KuCoin
Website
P2P trading stands as a vital skill for all crypto users, particularly newcomers. Purchasing cryptocurrency via KuCoin’s P2P platform is straightforward with just a few clicks.
Step 1: Sign in to your KuCoin account and head to [Buy Crypto] - [P2P].
Before trading on the P2P market, add your preferred payment methods.
Step 2: select the cryptocurrency you want to purchase. Use filters to refine your search, e.g., buy USDT with 100 USD. Click [Buy] beside the preferred offer.
Confirm the fiat currency and the crypto you wish to buy. Enter the fiat amount you intend to spend; the system will calculate the corresponding crypto amount. Click [Place Order].
Step 3: You’ll see the seller’s payment details. Transfer the payment to the seller’s chosen method within the stipulated time. Utilize the [Chat] function to communicate with the seller.
Once the transfer is made, click [Confirm Payment].
Important Note: Ensure direct payment to the seller using a bank transfer or other third-party payment platforms, following the seller’s provided payment information. If payment has been transferred, avoid clicking [Cancel] unless a refund has been received from the seller in your payment account. Do not click [Confirm Payment] unless the seller has been paid.
Step 4: Upon the seller’s confirmation of your payment, they will release the cryptocurrency to you, marking the transaction as completed. You can then click [Transfer Assets] to review your assets.
If you encounter delays in receiving the cryptocurrency after confirming payment, use [Need Help?] to contact Customer Support for assistance. You can also prompt the seller by clicking [Remind Seller].
Note: You can’t place more than two ongoing orders simultaneously. Complete an existing order before initiating a new one.
KuCoin APP
Step 1: Log in to your KuCoin App and tap [Trade] - [Fiat].
Alternatively, tap [P2P] or [Buy Crypto] from the App homepage.
You can use the Fast Trade or the P2P zone to trade with other users.
Tap [Buy] and select the crypto you want to buy. You will see the available offers on the market. Tap [Buy] next to the preferred offer.
You will see the seller’s payment information and terms (if any). Enter the fiat amount you want to spend, or enter the crypto amount you want to get. Tap [Buy Now] to confirm the order.
1. Tap [Pay] and you will see details of the seller’s preferred payment method. Transfer funds to their account accordingly within the payment time limit. After that, tap [Payment Complete] to notify the seller.
You may tap [Chat] to contact the seller at any time during the trade.
Important Note: You need to transfer the payment directly to the seller through a bank transfer or other third-party payment platforms based on the seller’s payment information. If you have already transferred payment to the seller, do not tap [Cancel] unless you have already received a refund from the seller in your payment account. Do not tap [Transferred, notify seller] or [Payment Complete] unless you have paid the seller.
Step 2: The order status will be updated to [Waiting for the Seller to Confirm Payment].
Step 3: After the seller confirms your payment, they will release the crypto to you and the transaction is complete. You can view the assets in your Funding Account.
Note:
If you encounter delays in receiving the crypto after confirming the transfer, contact the seller via [Chat] or tap [Appeal] for Customer Support assistance.
Similar to the website, remember that you can’t have more than two ongoing orders simultaneously.
Benefits of Deposit Crypto to KuCoin
KuCoin is a cryptocurrency exchange platform that offers various benefits for depositing cryptocurrencies:
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Trading Opportunities: Once you deposit your crypto onto KuCoin, you can use it to trade a wide range of cryptocurrencies available on the platform. This can provide you with opportunities to diversify your portfolio or take advantage of market fluctuations.
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Liquidity: By depositing crypto to KuCoin, you can easily convert it into other cryptocurrencies or fiat currencies. This liquidity can be helpful if you want to quickly access funds or take advantage of favorable market conditions.
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Interest and Staking: Some cryptocurrencies held on KuCoin may offer interest or staking rewards. By depositing these assets, you can potentially earn passive income in the form of interest or additional tokens.
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Access to KuCoin Features: Certain features on KuCoin, such as margin trading or futures contracts, may require you to deposit cryptocurrency into specific accounts to access these functionalities.
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Security: KuCoin employs security measures to safeguard deposited cryptocurrencies, including encryption, cold storage for the majority of funds, and security protocols to protect against unauthorized access.
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Participation in Token Sales: Some projects conduct initial token offerings (ITOs) or token sales through KuCoin. By having cryptocurrencies deposited, you may have easier access to participate in these offerings.
